Samples Menu requently Asked Questions
Samples Menu requently Asked Questions
I serve the Queens, Long Island areas. Anything outside of these areas and within driving distance from Queens is possible, so let’s talk.
Our Sample Menu allows customers to try select items from our main menu before committing to larger catering or tray orders.
All sample menu items are served in 16oz containers.
The Sample Menu is available for ordering on Saturdays and Sundays only.
Q: What is your cancellation policy?
A: Clients who cancel at least 48 hours before their scheduled event will receive a full refund.
Q: What happens if I cancel less than 48 hours before my event?
A: Cancellations made less than 48 hours before the event are subject to a 25% cancellation fee due to food preparation, scheduling, and ingredient purchasing.
Q: Are deposits refundable?
A: Since full payment is required upfront, refunds are handled according to the cancellation timeline listed above.
Q: How do I secure my booking?
A: Full payment is required at the time of booking to secure all catering services.
Q: How far in advance should I place my order?
A: Orders should be placed at least 3–7 days in advance depending on the size of the event.
Q: Do you accept last-minute orders?
A: Last-minute orders may be accepted based on availability.
Q: Can you accommodate food allergies?
A: While every effort is made to maintain safe food handling practices, meals are prepared in environments where common allergens may be present.
Q: Should customers with severe allergies order?
A: Clients with severe food allergies are strongly advised not to order due to the risk of cross-contamination.
Q: Do you offer dietary accommodations?
A: Dietary accommodations are NOT available
Q: Do you use organic ingredients?
A: Organic ingredients are available upon request and will include an additional surcharge based on market pricing.
Q: Are groceries included in the pricing?
A: Grocery costs are included in the original listed price.
Specialty or premium ingredientsare available upon request and will include an additional surcharge based on market pricing..
Q: What type of cuisine do you specialize in?
A: We specialize in flavorful Caribbean cuisine, including half trays, full trays, and custom catering options.
Q: Do you provide serving staff or setup?
A: Setup and additional staffing services may be available for larger events upon request.
Q: Do you travel for events?
A: Travel may be available depending on the location and event size. Additional travel fees may apply.
Q: Do you offer delivery?
A: Delivery options are available based on location and order size.
Q: Can I pick up my order?
A: Pickup arrangements can be made during booking confirmation.
Q: Do you provide full event catering services?
A: No. We provide prepared meals and food orders only. We do not provide full event services, servers, bartenders, onsite cooking, decorating, or event coordination.
Q: Do you stay onsite during events?
A: No. All orders are prepared for pickup or delivery only unless otherwise discussed in advance.
Q: Do you travel for events?
A: At this time, we do not travel for events or provide onsite chef services at event locations.
We provide food services only.
We do not provide event staffing, setup, decorating, or onsite event management.
We do not travel for events.
All orders are prepared in advance for pickup or delivery.